Skip to main navigation Skip to main content

Facility Features and Amenities

Our beautiful lobby

Our Facility is Clean, Modern, and Inviting

The Palms Pet Resort & Spa facility was designed with your pet’s best interests and comfort in mind. The planning and attention to detail throughout our design and construction are evident. Many other features are not so obvious but are just as important to your pet's comfort and safety. We invite you to learn about our features below.

A client bringing a canine guest for a visit


  • Veterinarian owned and directed
  • Adjacent to Hill Country Animal Hospital
  • All staff are certified pet care technicians
  • Staff in facility 24 hours a day, 365 days a year
  • 24-hour on-call veterinarians
  • 100% fresh air return systems for optimum health, odor, and climate control
  • 24-hour monitored smoke and fire alarm system
  • High-quality, veterinarian-recommended foods for your pet's nutrition
  • Daily charts monitoring behaviors such as food intake, medication, playtime, attitude, etc.
  • Audio speakers in all suites and boarding areas with music to soothe your pet
  • Televisions in luxury suites
  • Raised kuranda beds (older pets or those with limited mobility can request floor-level bedding)
  • Outdoor areas secured with 8-foot perimeter fencing
  • Kitty Paradise Cove separate from doggie areas for calm, quiet atmosphere—each condo has its own negative air return to provide individual circulation for your cat.